Content Moderator- Mandarin
TeleperformanceContent Moderator- Mandarin
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
Who is Teleperformance Malaysia?
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.
Your Responsibilities
• Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
• Conduct basic data analysis and deliver defined process report.
• Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
• Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team's goal.
Requirements
• Fluency in both English and, Mandarin
• Multi-lingual is highly preferred (depends on the market assignment)
• Compliance or moderation operations experience is preferred.
• Strong analytical and research skills
• Experience in E-Commerce Buyer and Seller Services is a plus.
• Ability to work in a fast and evolving environment with detail-oriented focus.
• Ability to work rotational shifts
• Willing to relocate to Penang
Role
Content Moderator
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Specialist-Native Taiwanese Penang
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia
1 - 2 Year(s)
2 - 3 Thousand p.m
Johor, Malaysia
Hiring For Indonesian Customer Service in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
20 - 80 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Accountant - Vietnamese Speaker in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
10 - 50 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Customer Service - Indonesian Speaker (Native only) in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
20 - 80 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Representative - Mandarin Speaker
Gratitude Inc1 - 3 Year(s)
60 - 90 Thousand p.m
Bombuflat, Malaysia
Sales Team Member
Gratitude Inc1 - 5 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Advisor - Vietnamese Speaking
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Pulau Pinang, Malaysia
Mandarin Interpreter- Work from Home (Night Shift)
Teleperformance0 - 1 Year(s)
4 - 5 Thousand p.m
Kuala Lumpur, Malaysia
Anti Money Laundering Analyst- Portuguese Speaking
Teleperformance1 - 2 Year(s)
6 - 8 Thousand p.m
Selangor, Malaysia