Account Control Officer
Gratitude IncAccount Control Officer
Job Description
Key Skills
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Job Description
• Provide key support for processing high volumes of onboarding / off-boarding requests, monthly assignment extensions and billing rate requests
• Assist in gathering data / updates for a variety of monthly reports, preparing rosters routinely
• Act as the primary contact for client inquiries and requests
• Regularly maintain account-wide database, inputting system updates and processing client-side system access requests
• Perform background checks process diligently to comply with client mandates
• Manage external audits end to end, quarterly
• Assist in weekly timesheet distribution
• Assist in ad-hoc requests, as needed
• Perform other functions as may be required by the Team Lead and / or Service Delivery Manager
Role
Accounts Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Functional Area
Accounting / Tax / Company Secretary / Audit
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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