(ACTIVE) USRN QA Specialist_Hybrid/TWFH | Non-Voice
Job Description
Key Skills
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Job title: USRN QA Specialist (Non-Voice)
Account: El Paso & Hartford Account
Work setup: Hybrid/TWFH
Work schedule: Shifting
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Qualifications:
• At least 1 year of bedside experience
• 1-2 years of BPO/CPO Utilization Review/Utilization Management experience.
• QA experience for at least 1 year.
License:
• Active USRN
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Role
Any Other
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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