Allied Healthcare Customer Service Representative (WAH | Alabang)
Gratitude IncAllied Healthcare Customer Service Representative (WAH | Alabang)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
17 candidate(s) have already applied for this Job. Apply now
Role Overview:
We are seeking an Allied Healthcare Customer Service Representative to join our team! You will assist members with pre-authorization, benefits, and eligibility claims for international healthcare accounts.
Key Responsibilities:
Handle inbound calls from members regarding healthcare inquiries.
Assist with pre-authorization, benefits verification, and eligibility claims.
Resolve member concerns and escalate complex issues.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
College Graduate or Associate Graduate (any course) – EXCEPT BS Nursing.
Minimum 2 years call center experience catering to members (pre-auth, benefits & eligibility claims) under international accounts – required.
Excellent English communication skills.
Amenable to Work at Home (WAH) setup with shifting schedules.
Can start on August 24, 2026.
Why Join?
Competitive salary: ₱23,000 basic + ₱1,000 flex fund allowance.
HMO coverage on Day 1.
20% Night Differential.
Performance incentives and 14th month pay.
Rice allowance and referral bonuses.
Role
Claims Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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