Assistant Manager - QA
Gratitude IncAssistant Manager - QA
Job Description
Key Skills
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Job title: Quality Assistant Manager-Insurance-EBU
Work location: Cebu
Work set up and schedule: Onsite and Shfiting
Salary: 40k-50k
Qualifications:
•Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role
•Knowledge of quality tools and analysis
•Experience in financial services (preferred)
•Must have an understanding of NPS calculation/CSAT
•Knowledge of quality framework deployment in new transitions
•6 years of experience in BPO
Role
Quality Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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