B2B Sales & Retention Specialist

Gratitude Inc

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1 week ago

B2B Sales & Retention Specialist

1-10 Year(s)

₱ 25 - ₱ 30K p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Business to Business (B2B) Customer Service Inside Sales b2b sales Client Relationship Management

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WORK SETUP: Onsite | Shifting Schedule

Role Overview:
Join our Account as a B2B Sales, Retention, or Tech Customer Success Specialist! You will drive renewals, retain key clients, and ensure customer success within a SaaS business environment.

Key Responsibilities:

Manage B2B client renewals and retention strategies.
Drive inside sales and upsell opportunities.
Ensure customer success using CS platforms.
Maintain accurate records in CRM tools (Salesforce, HubSpot).
Resolve client issues and ensure satisfaction.

Qualifications:

College Graduate – required.
Min. 2 years relevant experience in:
- Renewals, Retention, or Inside Sales (for Retention Specialist)
- B2B Sales or Support (for B2B Sales Specialist)
- Customer Success + SaaS Business Models (for Tech CS Specialist)
Familiarity with CRM tools (Salesforce, HubSpot, etc.).
Willing to work onsite in Alabang with shifting schedules.
Can start ASAP.

Why Join?

Competitive salary: Php 30,000 – 37,000.
Prime Alabang location.
Career growth in B2B and SaaS.
Virtual & Walk-in recruitment process.

Role

Sales Representative

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Sales / Business Development / Client Servicing

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