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Bilingual Spanish Customer Service Executive

Gratitude Inc
261 Views
4 weeks ago

Bilingual Spanish Customer Service Executive

1-2 Year(s)
₱ 40 - ₱ 55K p.m
NA
NA

Job Description

Key Skills

Spanish Bilingual At least high school graduate Atleast 1 year BPO Customer Service

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Job Title: Bilingual Spanish Customer Service Executive 

Number of headcounts: 19

Work setup: Onsite in Jollibee Tower, Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City

Work shift: Night shift/ Shifting

Compensation Package: Php 40,000 to Php 55,000. Salary increases should not exceed 30% of the candidate's previous total compensation package.

HC: 19 FTEs for the month of August

Start Date: ASAP


Qualifications:


• Must be at least a high school graduate.

• Conversational Spanish skills required; no advanced certification is necessary.

• Experience as a Bilingual Spanish CSR is preferred but not required.

• Must have at least one (1) year of BPO customer service experience.

• Must be willing to work onsite in Bridgetowne, Quezon City or Ortigas, Pasig City.


Interview process: (Virtual and onsite)


1st round-HR round

2nd round-Vna round

3rd round- Ops round


PRE-SCREENING:


1. Highest educational attainment:

2. Level of Spanish language proficiency:

3. Years of Bilingual Spanish CSR experience:

4. Years of BPO CSR experience:

5. Last drawn salary:

6. Expected salary

7. Are you willing to work onsite in Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City with a shifting or night shift schedule?

8. Notice Period:

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Wycliff Kiprop

Recruiter - Gratitude Inc

NA, kenya

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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