Bilingual Spanish Customer Service Executive
Job Description
Key Skills
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Job Description
Join our team as a Bilingual Spanish Customer Service Executive and assist customers by handling inquiries, resolving concerns, and providing accurate and efficient support in both English and Spanish. The ideal candidate is customer-focused, communicative, and comfortable working in a fast-paced BPO environment.
What We’re Looking For
- At least High School Graduate
- Conversational Spanish proficiency — advanced certification is not required
- At least 1 year of BPO Customer Service experience
- Bilingual Spanish CSR experience is preferred but not required
- Strong verbal and written communication skills
- Customer-focused with good problem-solving skills
- Willing to work onsite in Ortigas, Pasig City or Bridgetowne, Quezon City
- Willing to work on a night shift/shifting schedule
Quick Pre-Screening
Please provide:
1. Highest Educational Attainment:
2. Spanish Language Proficiency:
3. Years of Bilingual Spanish CSR Experience:
4. Years of BPO Customer Service Experience:
5. Last Drawn Salary / Total Compensation:
6. Expected Salary:
7. Willing to work onsite in Ortigas or Bridgetowne?
8. Willing to work a night shift/shifting schedule?
9. Notice Period / Earliest Start Date:
If you have conversational Spanish skills and BPO customer service experience, we’d love to hear from you!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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