bpo quality assurance analyst-Microsoft account
Gratitude Incbpo quality assurance analyst-Microsoft account
Job Description
Key Skills
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Job Title: Quality Assurance Analyst I
Account: Microsoft
Salary:30,000 - 35,000 max offer
Work location/Set up: Clark, Pampanga, Shifting
Qualifications:
• Must have a helpdesk-type background (hardware and software troubleshooting experience).
• Familiar with operating systems troubleshooting.
• Knowledge of Microsoft products is required.
• Must have experience supporting a BPO environment.
• Minimum of 6 months of QA or related experience.
• Must be an IT graduate or an undergraduate with at least 2 years of college(required)
• Candidates with telco or general tech backgrounds are not accepted (automatically rejected).
Role
Quality Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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