Communications Trainer
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
- Teach verbal and non-verbal communication techniques.
- Improve public speaking, presentation, and storytelling skills.
- Train on active listening and empathy in conversations.
- Design tailored workshops based on client needs (e.g., leadership, customer service, team collaboration).
- Create role-play scenarios and simulations to practice real-life communication challenges.
- Evaluate participants’ communication styles and effectiveness.
- Provide constructive feedback and personalized improvement plans.
- Train individuals to handle difficult conversations and resolve conflicts diplomatically.
- Teach negotiation tactics and persuasive communication.
- Educate on cultural sensitivities and global communication etiquette.
- Help teams navigate language barriers and diverse workplace dynamics.
- Guide professionals on email etiquette, virtual meeting conduct, and social media presence.
- Teach clarity and tone in written communication.
- Help participants overcome fear of public speaking or social anxiety.
- Use techniques like breathing exercises, mindset shifts, and practice drills.
- Align communication practices with organizational goals.
- Train leaders and managers on internal communication, branding, and stakeholder engagement.
Role
Customer Service Trainer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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