CRM Functional Consultant, Junior
Gratitude IncCRM Functional Consultant, Junior
Job Description
Key Skills
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Work set-up: Hybrid, Taguig (1-2 days/week onsite)
Work shift: Mid and Night-Shift
Salary: PHP 30,000 - 40,000
Employment Type: Full Time
Experience: 1+ years
Main requirements:
• 1+ years of professional experience in MS Dynamics CRM Functional is required. No relevant experience with 1+ years experience will be rejected.
• Must be amenable to working onsite in Taguig 1-2 days a week on a mid-shift to night shift schedule.
• Must not be a job hopper who only work for less than a year
• Should not be a current or former employee of CGI
• No active application with CGI
Position Description:
Become a solid source of information in your area of expertise. This would include having significant to expert knowledge in two or more of the Dynamics functional skills that may include but are not limited to: Financials General Ledger Liquidity Management (Bank Management) Fund Accounting Accounts Receivable Accounts Payable Fixed Assets Expense Management.
Required qualifications to be successful in this role:
• At least 1-2 years of experience in MS Dynamics CRM Functional
• Demonstrates exceptional organizational skills (detail oriented)
• Excellent analytical and problem-solving skills
• Willing to work in a fast-paced multicultural environment
• Excellent communication skills in English – both in spoken and written
• Must be amenable to working onsite 1-2 days a week on a mid-shift to nightshift schedule
#LI-MA8
Skills:
Analytical Thinking
Incident Management
MS Dynamics CRM
Service Request Management
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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