CRM Lead

Gratitude Inc

833 Views

6 days ago

CRM Lead

5-7 Year(s)

Manila (Eastwood quezon city)

Job Description

Key Skills

C# HTML JavaScript Jquery bachelors degree SOA. Microsoft dynamics 365 CRM

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Job title: CRM Lead

Work set up:

Hybrid: Work On-site: 3-4 Days / Remaining day(s) can be WFH ( Manila (Eton Centris, Quezon Avenue, Quezon City)

Work shift: Night Shift / Graveyard

Experience: 5years+

Start date: TBD

Qualifications:

• Bachelor's degree

• Strong industry and product knowledge in Microsoft Dynamics CRM 365

• Good understanding of OO (Object Oriented) programming.

• Excellent knowledge of SOA-based architecture, REST/SOAP.

• Proficiency in C#, HTML, jQuery, JSON, JavaScript, JavaScript Frameworks, Model Binding, and Asynchronous programming.

• Good understanding of SSRS and CRM Reports

• Good understanding of integrations with Dynamics CRM

• Azure tools and technologies

• Power platform exposure is a must-have with strong experience in Power Automate, canvas app/Model-driven apps

Good to Have:

• MS Dynamics CE experience (Certifications a plus).

• Experience designing and implementing systems that integrate with .NET applications’ API.

• Proficiency in ASP.NET MVC framework and techniques.

• Skills in web services, XML, HTML5, SharePoint, SSIS, SSRS, MVC.

• Not a job hopper

• Must not be a present or former employee of Wipro

Responsibilities:

• Design and develop systems to support business and technical requirements in CRM platform

• Work with customer stakeholder to analyse business requirements, define functional specifications, and consult with clients on operational uses of the CRM platform

• Responsible for owning and delivering software enhancements, minor projects, defect resolutions and integration of features in Dynamics 365

• Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365

• Identify design problems and devise elegant solutions across technologies. Take a user-centred approach and rapidly iterate.

• Experience in Agile development experience.

• Strong analytics and problem-solving skills, interpersonal and teamwork skills. Sensitive to working in a multicultural environment.

• Must have strong communication skills and be comfortable in liaising with client stakeholders

• Independently drive a team of developers to deliver the overall solution; Should have working knowledge leading offshore teams from onshore

• Ability to work effectively under stress and to juggle multiple priorities within tight deadlines.

Role

Customer Care Officer

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Macdonald Cookey

Recruiter - Gratitude Inc

NA, nigeria

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