CSR- Retail Account -Fairview
Gratitude IncCSR- Retail Account -Fairview
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Customer Service Representative - Retail Account
Company: Teleperformance
Industry: BPO / Customer Service
Location: Fairview, Quezon City - Onsite
Work Setup: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package: Php 25,000 - Php 29,000 Monthly
Role Overview:
We are looking for Customer Service Representatives to handle a Retail account. You will assist customers with inquiries, concerns, and transactions while providing excellent customer experience.
Key Responsibilities:
- Handle inbound and outbound calls, chats, or emails from customers
- Provide product information, resolve issues, and process transactions
- Ensure customer satisfaction by delivering professional and courteous service
- Meet quality and performance metrics set by the client and company
- Document customer interactions accurately in the system
Qualifications:
- At least 12 months of CCE or TSR experience
- High School / Senior High School Graduate
- Good communication skills in English
- Willing to work onsite in Teleperformance Fairview
- Willing to work on a shifting schedule including weekends and holidays
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR -Sales account -Concentrix bridgertowne
Gratitude Inc1 - 13 Year(s)
₱ 25 - ₱ 28K p.m
Manila, Philippines
1 - 2 Year(s)
Confidential
Manila, Philippines
10 - 20 Year(s)
Confidential
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 55K p.m
Manila, Philippines
CSR Healthcare account/Insurance Account -Moa
Gratitude Inc1 - 13 Year(s)
₱ 22 - ₱ 24K p.m
Manila, Philippines
Card Services Product Trainer - Financial Program
Gratitude Inc3 - 21 Year(s)
₱ 30 - ₱ 45K p.m
Manila, Philippines
Senior SAP CPI and API Management Developer
Gratitude Inc5 - 8 Year(s)
₱ 110 - ₱ 116.4K p.m
Manila, Philippines
PATIENT CARE COORDINATOR (PCC ACCOUNT)
Gratitude Inc0 - 27 Year(s)
₱ 18 - ₱ 25K p.m
Manila, Philippines
Business Process Designer - Oracle Cloud Cost Management
Gratitude Inc1 - 2 Year(s)
₱ 80 - ₱ 120K p.m
Manila, Philippines
CSR insurance Account -WNS Bridgertowne site
Gratitude Inc1 - 22 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines