CSR- Retail Account -Fairview
Gratitude IncCSR- Retail Account -Fairview
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Customer Service Representative - Retail Account
Company: Teleperformance
Industry: BPO / Customer Service
Location: Fairview, Quezon City - Onsite
Work Setup: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package: Php 25,000 - Php 29,000 Monthly
Role Overview:
We are looking for Customer Service Representatives to handle a Retail account. You will assist customers with inquiries, concerns, and transactions while providing excellent customer experience.
Key Responsibilities:
- Handle inbound and outbound calls, chats, or emails from customers
- Provide product information, resolve issues, and process transactions
- Ensure customer satisfaction by delivering professional and courteous service
- Meet quality and performance metrics set by the client and company
- Document customer interactions accurately in the system
Qualifications:
- At least 12 months of CCE or TSR experience
- High School / Senior High School Graduate
- Good communication skills in English
- Willing to work onsite in Teleperformance Fairview
- Willing to work on a shifting schedule including weekends and holidays
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Senior Data Engineer - CL10
Gratitude Inc2 - 14 Year(s)
Confidential
Manila, Philippines
URGENTLY HIRING: Operations Supervisor ( Travel account)
Gratitude Inc1 - 4 Year(s)
Confidential
Manila, Philippines
TITLE: Application Lead for Microsoft Azure PaaS (CL8)
Gratitude Inc5 - 8 Year(s)
₱ 70 - ₱ 150K p.m
Manila, Philippines
USRN CLINICAL ANALYST | WORK AT HOME | QUEZON CITY
Gratitude Inc1 - 20 Year(s)
₱ 50 - ₱ 60K p.m
Manila, Philippines
Customer Service Representative (call center agent)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
CSR -Chat and voice Accounts -San Lazaro
Gratitude Inc1 - 15 Year(s)
₱ 23 - ₱ 25.5K p.m
Manila, Philippines
CSR Financial account(SNL)-Wns Eastwood
Gratitude Inc0 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
Monitoring, Observability and Event Management Architect
Gratitude Inc5 - 22 Year(s)
₱ 100 - ₱ 108K p.m
Manila, Philippines
CSR collection account -EXL Alabang
Gratitude Inc1 - 20 Year(s)
₱ 27 - ₱ 40K p.m
Manila, Philippines
CSR -Healthcare Account -Alldigitech Company
Gratitude Inc0 - 17 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines