Customer Care Representative (CSR/TSR)
Gratitude IncCustomer Care Representative (CSR/TSR)
Job Description
Key Skills
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We are seeking motivated individuals to join our Customer Care team. In this role, you will assist customers with general inquiries, account concerns, and technical issues while delivering exceptional customer service. Training will be provided, making this role ideal for applicants with no previous experience.
Responsibilities
• Assist customers with inquiries and concerns.
• Troubleshoot basic technical issues when needed.
• Provide accurate information and solutions.
• Document customer interactions.
• Meet service quality and productivity targets.
Qualifications
• At least 18 years old.
• Senior High School Graduate or higher.
• Good English communication skills.
• No BPO experience required.
• Willing to work onsite and on shifting schedules.
• Basic computer navigation skills.
Benefits
• Competitive salary package.
• Paid training.
• Career growth opportunities.
• Incentives and bonuses.
• Healthy and professional work environment.
Apply today and start your career with one of the leading BPO companies in the Philippines!
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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