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Customer Care Representative (CSR/TSR)

Gratitude Inc
372 Views
1 month ago

Customer Care Representative (CSR/TSR)

0-10 Year(s)
₱ 15 - ₱ 30K p.m
Manila
Manila

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service customer service analyst

1 candidate(s) have already applied for this Job. Apply now


We are seeking motivated individuals to join our Customer Care team. In this role, you will assist customers with general inquiries, account concerns, and technical issues while delivering exceptional customer service. Training will be provided, making this role ideal for applicants with no previous experience.

Responsibilities

•⁠ ⁠Assist customers with inquiries and concerns.
•⁠ ⁠Troubleshoot basic technical issues when needed.
•⁠ ⁠Provide accurate information and solutions.
•⁠ ⁠Document customer interactions.
•⁠ ⁠Meet service quality and productivity targets.

Qualifications

•⁠ ⁠At least 18 years old.
•⁠ ⁠Senior High School Graduate or higher.
•⁠ ⁠Good English communication skills.
•⁠ ⁠No BPO experience required.
•⁠ ⁠Willing to work onsite and on shifting schedules.
•⁠ ⁠Basic computer navigation skills.

Benefits

•⁠ ⁠Competitive salary package.
•⁠ ⁠Paid training.
•⁠ ⁠Career growth opportunities.
•⁠ ⁠Incentives and bonuses.
•⁠ ⁠Healthy and professional work environment.

Apply today and start your career with one of the leading BPO companies in the Philippines!

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Temitayo Adebiyi

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

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