CUSTOMER RETENTION SPECIALIST

Gratitude Inc

594 Views

2 months ago

CUSTOMER RETENTION SPECIALIST

0-7 Year(s)

15 - 25 Thousand p.m

Manila (Alabang Muntinlupa City, Makati, Pasig, Taguig, Mandaluyong)

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations BPO Skills BPO Operations good communication skills

0 candidate(s) have already applied for this Job. Apply now

Account: US Media/Subscription

Position: Customer Retention Specialist

Minimum Qualifications:

Open to fresh graduates, career shifters, and those with limited experience

At least High School or Senior High School graduate

Must be 18 years old and above

Good to excellent communication skills

Must be residing within Metro Manila

Willing to work onsite in McKinley, Taguig City

*Required Documents (Prior to Onboarding):*

*Proof of Education (Diploma or Transcript of Records)*

*Proof of Employment (Certificate of Employment or Resignation Letter with approval/clearance if within 30-day notice period)*

Hiring Process:

AI Tool Assessment

SVAR Assessment (minimum passing score: 70)

Initial Interview

Final Interview

Job Offer and Onboarding

Salary Range: PHP 17,000 – PHP 25,500

Role

Customer Retention Specialist

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Spanish Bilingual Speaker

Gratitude Inc

2 - 3 Year(s)

Listening

Confidential

Manila, Philippines

Details

Asset Servicing Corporate Actions – Analyst

Gratitude Inc

3 - 10 Year(s)

Microsoft Office Tableau Automation Tools

Confidential

Manila, Philippines

Details

customer service Mandarin. (financial

Gratitude Inc

0 - 4 Year(s)

Customer Service Proficient in the Mandarin language

70 - 75 Thousand p.m

Manila, Philippines

Details

Senior Manager Process Improvement (180k base pay + 20,650 allowance with sign on bonus)

Gratitude Inc

5 - 7 Year(s)

LSS Greenbelt Certified Process Improvement in BPO Setup At least 5 years’ experience in a Process Improvement capacity

170 - 180 Thousand p.m

Manila, Philippines

Details

Customer service Account

Gratitude Inc

0 - 2 Year(s)

BPO Skills good communication skills At least 2 years in College

10 - 20 Thousand p.m

Manila, Philippines

Details

HR Business Partner Taguig

Gratitude Inc

4 - 6 Year(s)

Microsoft Excel HRBP PowerBI

70 - 80 Thousand p.m

Manila, Philippines

Details

Customer service representative -WNS company

Gratitude Inc

1 - 19 Year(s)

Inbound BPO BPO Voice Process BPO Skills

20 - 25 Thousand p.m

Manila, Philippines

Details

EXL Company Moa Site+Customer service representative

Gratitude Inc

1 - 16 Year(s)

BPO Voice Process BPO Skills BPO industry

25 - 30 Thousand p.m

Manila, Philippines

Details

Call Centre Job

Gratitude Inc

0 - 3 Year(s)

Communication Skills BPO Skills typing skills

Confidential

Manila, Philippines

Details

Massively Hiring at Pasig

Gratitude Inc

1 - 10 Year(s)

BPO Skills BPO/ITES

Confidential

Manila, Philippines

Details