Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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Career Opportunity: Customer Service Representative
Experience Level: 1 year and above in a call center
Education: Completed 2 years in college
Location: Makati
Work Arrangement: Onsite
Interview Process: Over-the-phone
Are you a seasoned customer service professional with at least 1 year of call center experience? We are currently seeking dedicated individuals to join our team as Customer Service Representatives. This exciting opportunity is based in Makati and involves an engaging over-the-phone interview process.
Key Qualifications:
- Experience: A minimum of 1 year in a call center environment.
- Education: Completed at least 2 years of college.
- Location: Onsite work in the vibrant city of Makati.
Responsibilities: As a Customer Service Representative, your responsibilities will include:
- Providing exceptional customer service to clients in accordance with company standards.
- Handling inquiries, resolving concerns, and ensuring customer satisfaction.
- Collaborating with team members to meet and exceed performance targets.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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