Customer service representative

Gratitude Inc

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2 weeks ago

Customer service representative

1-2 Year(s)

Manila (Bridgetown quezon City)

Job Description

Key Skills

Customer Service BPO Voice Process BPO Skills BPO industry good communication skills Healthcare Experience BPO Healthcare. Healthcare Industry

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Start date: 17th Feb 2025

Allied account

Qualifications

Willing to work onsite

Good communication skills

Profile one

Graduate of any Allied sciences, Social sciences, Social work, Human sciences or any related field ( Physical therapy, Rad tech, Nutrition and dietetics)

Non licence except Nursing grads

Experience

Minimum of one year in direct patient care: long term care, Home and community based services, hospital/facility setting and care management.

Working with managed care organizations including Medicare and/or Medicaid recipients.

Familiarity with BPO healthcare (member) processes.

Profile two

Associate graduate (any courses) with 2 years call center experience ( Healthcare member international account) - non negotiable

Benefits

20% night differential

HMO coverage for employee on day 1

HMO dependent on certification

Life and accidental insurance

Annual increase based on performance

13th and 14th month pay

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Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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