Customer service representative
Job Description
Key Skills
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Job description
Project Motor – at least 2nd year college completed – at least 1 year banking, finance, or credit card collections for UK client
Project Wheel – at least 2nd year college completed – 1 to 2 years of US or UK financial banking account experience in a contact center environment
Project Trinity – Old HS Diploma is acceptable – must have overall 2 years call center experience + at least 6 months collections experience
Role
Customer Service Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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