Customer Service Representative (Call Center Agent)

Gratitude Inc

309 Views

1 week ago

Customer Service Representative (Call Center Agent)

0-1 Year(s)

₱ 20 - ₱ 25K p.m

Manila (Makati, Taguig)

Job Description

Key Skills

Customer Service Training skills General customer service customer service and problem-solving skills

54 candidate(s) have already applied for this Job. Apply now

NOW HIRING: Customer Service Representative (US Healthcare Account)
Start Your BPO Career Growth Journey with Us!

Are you an experienced BPO professional looking for an exciting opportunity with a global account? Join our growing team and become part of a US Healthcare Account supporting patients with appointment scheduling and billing inquiries.

Position: Customer Service Representative (CSR)
Account: US Healthcare – Appointment Scheduling & Billing Support
Work Setup: On-site(work from office)

What’s Waiting for You?

Competitive salary package of up to PHP 25,000
Night Differential Allowance
Performance-Based Bonuses
Career growth opportunities
Professional and supportive work environment

Job Responsibilities

• Assist US healthcare customers with appointment scheduling, rescheduling, and inquiries.
• Handle billing-related concerns and provide accurate information.
• Deliver excellent customer service through effective communication and problem-solving.
• Maintain accurate customer records and follow account procedures.

Who We’re Looking For

At least 6 months BPO/call center experience
Strong English communication skills
Customer-focused with good problem-solving abilities
Willing to work night shifts and flexible schedules
Must be ready to work in an on-site(work from office) setup with reliable internet access

Hiring Process

1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding

Recruitment Hours: 2:00 PM – 5:00 PM

Ready to take the next step in your BPO career? Apply now and be part of a team making a difference in healthcare support!

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Rosemary Acorhma

Recruiter - Gratitude Inc

NA, nigeria

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