Customer Service Representative (Call Center Agent)
Gratitude IncCustomer Service Representative (Call Center Agent)
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
NOW HIRING: Customer Service Representative – US Healthcare Account
Join a Global Healthcare Support Team & Grow Your BPO Career!
Are you a BPO professional looking for an exciting opportunity with a global account? We are hiring Customer Service Representatives to support a US Healthcare Account focused on appointment scheduling and billing inquiries.
Be part of a team that helps deliver quality healthcare support while building your career in the BPO industry!
Position: Customer Service Representative (CSR)
Account: US Healthcare – Appointment Scheduling & Billing Support
Work Setup: On-site(Work from office)
Salary Package: PHP 25,000
Why Join Us?
Competitive salary package
Night Differential Allowance
Performance-Based Bonuses
Career growth opportunities
Work with a global healthcare account
Key Responsibilities
• Assist US healthcare customers with appointment scheduling, changes, and inquiries.
• Handle billing-related questions and provide accurate assistance.
• Deliver excellent customer service through effective communication and problem-solving.
• Maintain accurate customer records and follow account procedures.
• Ensure a positive customer experience in every interaction.
Who We’re Looking For
At least 6 months BPO/Call Center experience
Strong English communication skills
Customer-focused with good problem-solving abilities
Willing to work flexible schedules, including night shifts
Comfortable working in a virtual setup
Hiring Process
1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding
Recruitment Schedule: 2:00 PM – 5:00 PM
Ready to take your BPO career to the next level? Apply now and be part of a team delivering exceptional healthcare support!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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