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Customer Service Representative

Gratitude Inc
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1 week ago

Customer Service Representative

0-1 Year(s)
₱ 15 - ₱ 23K p.m
Manila, Iloilo
Manila, Iloilo

Job Description

Key Skills

Customer Service

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Customer Service Representative: Telco retention/ Telco Billing


 1-Day Hiring Process


Hired in 1 Day– Apply, interview, and get hired fast


Location: City of Iloilo


Salary: 15,000-23,000


About the Role


We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.




Responsibilities


Develop, test, and maintain reliable, scalable, and user-focused solutions.


Collaborate with product, design, and business teams to understand requirements and deliver outcomes.


Write clean, maintainable, and well-documented work following best practices.


Troubleshoot issues, optimize performance, and improve overall quality.


Track progress, communicate updates clearly, and contribute to continuous improvement.


Qualifications


Senior High School Graduate


Strong problem-solving skills and the ability to work independently and with a team.


Good written and verbal communication skills.


Skills


Strong foundation in role-relevant tools, platforms, and best practices.


Ability to plan, execute, measure, and improve work with attention to detail.


Good communication, ownership, collaboration, and time-management skills.


Benefits


Competitive compensation and growth opportunities.


Collaborative work culture with learning and development support.


Opportunity to work on meaningful products and business problems.


Work Environment


This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.





Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Karis Robert

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

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