Customer Service Representative No BPO Experience Required

Gratitude Inc

2878 Views

2 months ago

Customer Service Representative No BPO Experience Required

0-2 Year(s)

Davao (Davao del Sur)

Job Description

Key Skills

Customer Service

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Job Title: Customer Service Representative - Telecom/Delivery/Healthcare/Hotel Reservation

Qualifications:

Remark, a dynamic company specializing in Telecom, Delivery, Healthcare, and Hotel Reservation services, is currently seeking Customer Service Representatives. We believe in equal opportunities for all and welcome candidates from all education levels, regardless of BPO experience. If you are adaptable, customer-centric, and ready to embrace a challenging yet rewarding role, we encourage you to apply.

Job Requirements:

Open to all education levels

With or without BPO experience

Must be willing to work on-site and flexible with shifting schedules

Application Process:

To initiate the application process, interested candidates are advised to walk in together with the endorsement slip to our Recruitment Address:

Recruitment Address: 2nd Floor, Annex Building | SM City Davao

Monday to Friday, 10:00 AM - 4:00 PM

Note: Walk-ins are encouraged during the specified hours for a more efficient application process.

Key Responsibilities:

Handle customer inquiries and provide relevant information regarding telecom, delivery, healthcare, and hotel reservation services.

Assist customers in resolving concerns or issues, ensuring a positive customer experience.

Utilize effective communication skills to address customer needs and inquiries.

Adhere to company policies and procedures in delivering exceptional customer service.

Collaborate with team members to achieve service excellence and customer satisfaction.

Skills and Attributes:

Strong communication skills

Customer-focused with a problem-solving mindset

Adaptability to shifting schedules

Ability to work effectively in a team environment

Basic computer literacy

Remark offers a dynamic work environment, competitive compensation, and opportunities for career growth. Join our team and be part of a company that values diversity, teamwork, and excellence in customer service. Apply today to start your journey with Remark

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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