Customer Service Representative – Online Video Sharing Account

Gratitude Inc

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1 month ago

Customer Service Representative – Online Video Sharing Account

1-2 Year(s)

Manila

Job Description

Key Skills

BPO Recruiter customer service analyst

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Customer Service Representative – Online Video Sharing Account (Project-Based | 4 Months)

Start Your BPO Career Growth Journey with a Global Online Video Sharing Platform!

We are looking for passionate, customer-focused, and highly motivated individuals to join our team as Customer Service Representatives (CSR) for an exciting Online Video Sharing Account. If you have prior BPO experience and are looking for a rewarding project-based opportunity with competitive compensation and a completion bonus, we want to hear from you!

Position Details

Job Title: Customer Service Representative (CSR) – Online Video Sharing Account

Employment Type: Project-Based (4 Months)

Work Setup: Onsite

Location: Vertis North, Quezon City

Schedule: Shifting Schedule

What You'll Do

- Provide professional customer support through various communication channels.

- Assist users with account-related concerns, platform navigation, and general inquiries.

- Resolve customer issues accurately and efficiently while maintaining high service standards.

- Deliver exceptional customer experiences by demonstrating empathy, professionalism, and effective communication.

- Adhere to company policies, procedures, and performance metrics.

- Collaborate with team members and support functions to ensure customer satisfaction.

Qualifications

Completed at least 2 years in College with no back subjects

Must have at least 6 months of BPO experience

Excellent English communication skills, both written and verbal

Willing to work onsite in Vertis North

Willing to work on a shifting schedule, including weekends and holidays if required

Must not have been connected with an Online Search Engine Account within the last 3 months prior to joining

Open to Project-Based Employment (4 Months)

Compensation & Benefits

Salary Package: ₱22,000 (All-In)

Completion Bonus: ₱25,000 upon successful completion of the 4-month project, subject to company guidelines and attendance requirements

Recruitment Process

1. Validation

2. Talkpush Assessment (Exam via Email)

3. Virtual or Walk-In Interview

Why Join Us?

Competitive salary package

Attractive completion bonus

Opportunity to gain experience with a globally recognized online platform

Dynamic and fast-paced work environment

Career-enhancing customer service experience

Apply today and take advantage of this exciting opportunity to be part of a leading online video sharing platform while earning competitive pay and a generous completion bonus!

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Oae Holdings

Recruiter - Gratitude Inc

NA, nigeria

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