Customer Service Representative - Retail Account
Gratitude IncCustomer Service Representative - Retail Account
Job Description
Key Skills
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Description
We are looking for a customer service representative to join our retail team! You'll be handling customer inquiries and issues, providing excellent service to clients.
THE OFFER
- Competitive salary + benefits + incentives
- Opportunity to work with a popular retail brand
MANDATORY REQUIREMENTS
- At least 1 year of BPO experience
- Excellent communication skills
- High school diploma or equivalent
Job Role & Responsibilities
- Handle customer inquiries and issues via phone/email
- Provide product information and resolve complaints
- Meet performance targets and quality standards
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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