Customer Service Representative | Up to 30k Signing Bonus
Gratitude IncCustomer Service Representative | Up to 30k Signing Bonus
Job Description
Key Skills
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Job Title: Customer Service Representative (CSR)
Work Arrangement: 100% On-site
Location: Cubao, Quezon City
Employment Type: Full-time
About the Role: We are urgently hiring Customer Service Representatives (CSRs) for our on-site operations in Cubao. This is an excellent opportunity for fresh graduates or experienced BPO professionals looking for immediate placement with a competitive salary package, ₱30,000 signing bonus, and a fast-track start date.
Key Responsibilities:
Handle inbound/outbound customer inquiries via phone, email, or chat
Provide accurate information, resolve issues, and ensure high customer satisfaction
Document interactions and follow standard operating procedures
Collaborate with team members to meet service level targets
Adapt to shifting schedules in a dynamic BPO environment
Qualifications:
Education & Experience (must meet one of the following):
At least 1 year completed in college + 2.5 years of BPO experience, OR
College graduate (any course) + 6 months of BPO experience
Willing to work on-site in Cubao
Flexible with shifting schedules (including nights, weekends, and holidays)
Strong English communication skills (verbal and written)
Basic computer navigation and typing skills
Customer-focused with problem-solving abilities
Compensation & Benefits:
Salary Range: ₱18,000 – ₱25,000 (based on experience)
Signing Bonus: ₱30,000 (payable upon regularization)
HMO, government benefits, and performance incentives
Paid training and career growth opportunities
Work Setup:
100% On-site (Cubao, Quezon City)
Shifting schedule (to be discussed during interview)
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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