Customer Service Representatives -Banking Account Voice
Gratitude IncCustomer Service Representatives -Banking Account Voice
Job Description
Key Skills
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Customer Service Representative – Banking Voice Account
Join our growing Banking Customer Service Team and build a rewarding career in the BPO industry!
We're looking for customer-focused individuals who are passionate about helping customers and delivering excellent service.
Qualifications
- Open to High School, Senior High School, and College graduates
- At least 6 months of BPO voice experience is required
- Willing to work onsite in Makati City
- Good English communication and problem-solving skills
- Able to work on shifting schedules, including weekends and holidays
- Not for ex -employee of CNX!!
Job Responsibilities
- Handle inbound customer inquiries for banking products and services
- Assist customers with account concerns, transactions, and general requests
- Resolve issues efficiently while providing exceptional customer service
- Maintain accurate customer records and comply with banking policies
- Meet quality, productivity, and customer satisfaction targets
Salary & Benefits
- Salary package (competitive)
- Competitive compensation and performance incentives
- Career growth opportunities
- Paid training
- Work with one of the world's leading BPO companies
Work Setup
Onsite – Concentrix
Apply now and start your career in the banking industry with Concentrix! If you'd like, I can also make it sound more like a Facebook hiring post with emojis and a stronger call-to-action to attract more applicants.
Role
Customer Success Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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