Customer Support & Sales Representative – Telecommunications (Technical Support)
Gratitude IncCustomer Support & Sales Representative – Telecommunications (Technical Support)
Job Description
Key Skills
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Customer Support & Sales Representative – Telecommunications (Technical Support)
About the Role:
We are looking for motivated and articulate team members to join our Telco Technical Support team. In this role, you will assist customers with technical inquiries, account billing, and recommend services that best fit their needs.
Requirements:
Education: High School (HS) or Senior High School (SHS) graduate.
Communication: Excellent verbal and written English communication skills.
Experience: Prior experience in billing, technical support, or sales is a major advantage.
Key Responsibilities:
Provide clear, effective support for telecommunications and technical issues.
Handle customer billing inquiries accurately and efficiently.
Identify sales opportunities and recommend suitable products or upgrades.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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