Deal Desk Analyst
Gratitude IncDeal Desk Analyst
Job Description
Key Skills
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Job title: Deal Desk Analyst
Work Schedule: Rotating Shifts
Work Arrangement: Onsite (Sheridan, Mandaluyong)
Salary Package : Up to 53k
Start date: First week of October
Headcount: 10
QUALIFICATIONS:
• Minimum of at least 12 months experience with Order Management, Operations, or Order to Cash
• Experience with complex deal structuring
• Experience in Dynamics CRM and Salesforce CRM is preferable
• College Undergraduates with at least 2 years; associate or diploma courses are accepted
• Minimum of 12 months total BPO experience
• English Proficiency of at least c1
• Should not be a job hopper who only works for less than a year per company
RECRUITMENT PROCESS: All recruitment activities will take place remotely, including phone interviews and online assessments. All endorsements must be sent to us for the clearing process and initial screening.
PRE-SCREENING QUESTIONS:
1. What is your highest educational attainment?
2. How many years of total BPO experience do you have?
3. Do you have experience with Order Management, Operations or Order to Cash? How many months/ years?
4. Do you have experience in Dynamics CRM and Salesforce CRM?
6. How much is your last drawn/ current salary?
7. How much is your salary expectation and is it negotiable?
8. When are you available to start
Role
Customer Service Analyst
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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