Exl Alabang -CSR dayshift account
Gratitude IncExl Alabang -CSR dayshift account
Job Description
Key Skills
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EXL Alabang – Customer Service Representative
Lightray Account
Work Setup: Onsite
Location: Plaza E Building, Northgate Cyberzone, Filinvest, Alabang
Schedule: Day shift
Experience Required:
- College undergraduate/graduate OR Senior High graduate with minimum 1 year BPO voice experience
- High School graduate with minimum 2 years BPO voice experience
- Strong English communication skills - verbal and written
- Customer service experience preferred
Compensation and Benefits:
- Competitive salary package with allowances
- HMO coverage on day 1 + dependent coverage upon regularization
- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG
- 13th month pay and paid leaves
- Performance-based incentives and annual appraisal
- Fixed weekends off for day shift campaigns
Requirements:
- At least 18 years old
- Computer literate with good typing speed
- Willing to work onsite in Filinvest, Alabang
- Professional and customer-oriented attitude
Hiring Process:
- Initial phone screening
- Online communication and typing assessment
- Final interview onsite at EXL Alabang
- One-day hiring process for qualified candidates
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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