EXL Services is hiring CSR – Travel GDS Account | Cebu Site
Gratitude IncEXL Services is hiring CSR – Travel GDS Account | Cebu Site
Job Description
Key Skills
32 candidate(s) have already applied for this Job. Apply now
Roles and Responsibilities:
As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure.
Making changes to existing reservations (ticket reissuance & cancellations)
Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellationsUtilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes.
Making outbound calls to vendors and customers as required
Creating new PNRs for fresh bookingJob Qualifications:
At least high school graduate
With 6 months of GDS experience
Preferably with experience using Galileo, Sabre, or Apollo
Amenable to work onsite at EXL Cebu
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Art Director / Assistant Art Director (Graphic Designer)
Gratitude Inc5 - 8 Year(s)
50 - 100 Thousand p.m
Cebu Central Visayas, Philippines
Customer service representative -Travel Account -EXL
Gratitude Inc1 - 4 Year(s)
10 - 15 Thousand p.m
Cebu Central Visayas, Philippines
SAP Basis Administrator
Gratitude Inc2 - 3 Year(s)
Confidential
Cebu Central Visayas, Philippines
Urgent hiring without BPO experience
Gratitude Inc0 - 2 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
Chat Support Agent
Gratitude Inc0 - 2 Year(s)
10 - 15 Thousand p.m
Cebu Central Visayas, Philippines
Workday Extend Application Developer
Gratitude Inc2 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Workforce Management Executive
Gratitude Inc3 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
7 - 10 Year(s)
45 - 100 Thousand p.m
Cebu Central Visayas, Philippines
Quality Analyst Travel Cebu
Gratitude Inc1 - 2 Year(s)
20 - 25 Thousand p.m
Cebu Central Visayas, Philippines
Workforce Management Executive
Gratitude Inc3 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines