Fluent Spanish? Join EXL as a CSR in MOA Pasay — Fast Hiring Process

Gratitude Inc

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1 week ago

Fluent Spanish? Join EXL as a CSR in MOA Pasay — Fast Hiring Process

1-2 Year(s)

₱ 75 - ₱ 82K p.m

Manila (Pasay City)

Job Description

Key Skills

Spanish Speaker Fluent in Spanish and English Spanish CSR Fluent in Spanish both spoken and written

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Job title: Spanish CSR
Work set-up: Onsite in MOA Pasay
Salary: Up to 82K package
Start Date: ASAP

EXL MOA Pasay is hiring Spanish Bilingual Customer Service Representatives. The role involves assisting Spanish-speaking customers, handling inquiries in Spanish and English, resolving concerns, and delivering excellent customer service while working onsite in a fast-paced environment.

Responsibilities:

Handle customer concerns through phone, email, or chat; provide accurate information; resolve issues promptly; escalate complex concerns when needed; update customer records; and meet service quality and productivity goals.

Qualifications:

• Must have completed at least 2nd year College and up
• With at least 6 months to 1 year of experience in BPO - Financial account
• Fluent in Spanish (Bilingual account)
• Willing to work on-site (MOA Pasay)

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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