Healthcare customer service representative up to 36k offer
Job Description
Key Skills
80 candidate(s) have already applied for this Job. Apply now
must have at least 1 year healthcare background
Our company is looking for a skilled healthcare customer service representative to join our growing staff. In this role, you will be responsible for answering phone calls from current, past, and prospective customers. You will answer their questions, provide pre-authorization for medical treatment, and provide them with information about co-payments and related inquiries. If a customer calls to complain, it will be your job to resolve that complaint in a manner that leaves them satisfied.
To be successful as a health care customer service representative, you will need to be able to quickly and accurately answer customer questions. This means being able to survey vast amounts of information very quickly without overlooking anything important. You should also have a warm personality and the ability to provide excellent customer service over the phone. We’d love to see your resume if you believe that you have these qualities.
Health Care Customer Service Representative Responsibilities:
- Answer customer phone calls and provide them with the information that they request
- Resolve customer complaints in a fair manner
- Elevate customer concerns to managers and supervisors as needed
- Become knowledgeable about our company’s offerings
- Provide exceptional customer support in every phone call
Health Care Customer Service Representative Requirements:
- High school diploma or equivalent
- Previous customer service experience is preferred
- Willingness to work at odd hours as dictated by scheduling needs
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
BPO Jobs in Makati with Weekends off. Apply now
Gratitude Inc0 - 10 Year(s)
20 - 35 Thousand p.m
Manila (Makati), Philippines
Operations Manager (Sales)
Gratitude Inc5 - 7 Year(s)
Confidential
Manila, Philippines
0 - 1 Year(s)
15 - 30 Thousand p.m
Manila (Cubao Quezon City), Philippines
NCLEX- US Registered Nurse- USRN with Signing bonus
Gratitude Inc0 - 10 Year(s)
60 - 100 Thousand p.m
Manila (Cubao Quezon City), Philippines
Customer Service - Sales Account - Salary upto 25k
Gratitude Inc0 - 1 Year(s)
20 - 25 Thousand p.m
Manila (Cubao Quezon City), Philippines
QA Assistant Manager (US Healthcare)
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
0 - 1 Year(s)
20 - 50 Thousand p.m
Manila (Alabang Muntinlupa City), Philippines
0 - 1 Year(s)
Confidential
Manila (Pioneer), Philippines
0 - 1 Year(s)
20 - 50 Thousand p.m
Manila (Alabang Muntinlupa City), Philippines