Hiring: Tech Customer Success Specialist (Start ASAP!)
Gratitude IncHiring: Tech Customer Success Specialist (Start ASAP!)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Our client base is expanding, and we need a tech-savvy Customer Success Specialist to guide them to victory! You will be the main point of contact for our SaaS users, helping them maximize value while keeping churn low. This is a fast-paced, onsite role with shifting schedules for a true customer advocate.
What you bring to the table:
A completed college degree.
At least 2 years of proven success in a tech/SaaS Customer Success role.
Deep knowledge of CS metrics, platforms, and top-tier customer service practices.
Readiness to work onsite at Alabang Muntinlupa city on shifting schedules and jump in right away.
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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