HR Service Delivery Assoc Manager
Job Description
Key Skills
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JOB TITLE: HR Service Delivery Assoc Manager (CL 8)
WORK SETUP: Hybrid in Taguig
WORK SHIFT: Day shift
HC: 1
OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both in-house and outsourced teams, with the correct deductions and necessary withholdings, including maintaining the employees' hours and payments, calculating commissions and bonuses, and printing payroll.
RESPONSIBILITIES:
• Act as the escalation point for team and customer issues
• Together with other leads, identify opportunities for improvement
• Drive corporate initiatives, delivery of metrics and optimal performance of the team through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals
• Participate in the action and strategic planning process that establishes annual objectives and goals for an organisation
• Be responsible for the development of resources under your reporting line
Scope of responsibilities includes overseeing:
• Produce and Distribute Pay to employees’ bank accounts
• Conduct Audit Activities
• Produce General Ledger Feed
• Payroll Reporting
• Distribute vendor/government data as required
• Post Payrun activities
• Calculate Gross to Net
JOB QUALIFICATIONS:
• With at least 7 to 8 years of relevant experience; 5 years of supervisory experience
• Payroll and SAP experience required
• Voice proficiency of B1T is not required
Role
Generalist HR
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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