HR Service Now App
Gratitude IncHR Service Now App
Job Description
Key Skills
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Job Description Summary:
Supports governance and performance management for IT Operations & Foundation initiatives, ensuring alignment with strategic goals through prioritization, reporting, analytics, and portfolio coordination.
Responsibilities:
• Work with tools such as ServiceNow and Azure DevOps. Work on Azure DevOps stories aligned to features, communication of new capabilities/process updates to customers to increase enterprise adoption
• Focus on implementing tools/processes to build a robust platform for use by all IT customer teams and guiding development and documenting standards for use by the organization
• The role requires that the individual be a consensus builder that works to align systems engineering strategy and design with architectural guidelines, application strategy and business goals
• Continuous Integration and Continuous Delivery (CI/CD) lifecycle management, and creation/updates to test automation framework for the key Human Resources Service Delivery (HRSD) processes and APIs interfacing with ServiceNow Platform
Qualifications:
• Bachelor's degree holding in information technology, computer science, engineering, or other related fields.
• Understands ServiceNow and HRSD processes. Background in other ServiceNow modules such as CMDB and ITSM would be an advantage.
• Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End, API testing, deployment, and integration
• Azure fundamentals, Azure DevOps
• Experience coordinating with multiple product teams.
• Communication across multiple end users/stakeholders, team player
Role
System Analyst
Timings
Night Shift (Permanent)
Industry
IT-Software / Software Services
Work Mode
Hybrid
Functional Area
IT Software/Hardware
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