Infor M3 Mid-Level SCM Consultant
Gratitude IncInfor M3 Mid-Level SCM Consultant
Job Description
Key Skills
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Hiring: Infor M3 Mid-Level SCM Consultant
Job ID: J1125-1318
Location: Onsite – Taguig
Shift: Mid-night
Salary: Up to PHP 100,000
Headcount: 1
Role Overview
We are looking for an experienced Infor M3 Mid-Level SCM Consultant to join our ERP Application Management Services (AMS) team. The role focuses on functional support, system maintenance, and process optimization across Infor M3 SCM modules in a global support environment.
Key Responsibilities
Provide functional support for Infor M3 SCM modules
Manage incidents, service requests, and changes within SLA
Perform root cause analysis and functional troubleshooting
Execute system configuration, testing, and process improvements
Support procurement, inventory, and order fulfillment processes
Collaborate with technical teams on integrations and data issues
Maintain documentation (SOPs, functional specs, training materials)
Train and mentor junior consultants
Non-Negotiable Requirements
4–7 years hands-on experience with Infor M3 SCM
Strong supply chain process knowledge
Proven experience in AMS / application support
Experience with ServiceNow, Remedy, or similar tools
ITIL-based service delivery experience (ITIL Foundation is a plus)
Exposure to global or 24x7 AMS environments
Bachelor’s degree in Engineering, Supply Chain, IT, or related field
Experience with Infor M3 CloudSuite (CE) is an advantage
Key Skills
Infor M3 Environment Management
ITIL
Analytical & problem-solving skills
Strong communication and documentation skills
Pre-Screening Questions
How many years of experience do you have with Infor M3 SCM modules?
Do you have strong knowledge of key supply chain processes?
Do you have AMS or application support experience with Infor M3?
Do you have hands-on experience in configuration, testing, and troubleshooting?
How many years of managerial experience do you have (not TL/supervisor)?
What is your last drawn salary?
What is your salary expectation?
Are you amenable to onsite work in Taguig and a mid-night shift?
When can you start if selected?
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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