Japanese Chat/Email support-Music streaming account
Gratitude IncJapanese Chat/Email support-Music streaming account
Job Description
Key Skills
7 candidate(s) have already applied for this Job. Apply now
Chat/Email Support – Music Streaming Account
Onsite | Sutherland Shaw, Mandaluyong
We’re hiring Japanese-English bilingual support agents for a non-voice role with a leading music streaming platform.
Role: Respond to 60–70 customer emails daily, resolve issues, meet service standards, and escalate concerns when needed.
Qualifications:
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Filipino or Foreigner (SRRV/Marriage Visa only)
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At least High School Graduate
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Fluent in English (B2 level) and Japanese (read/write/speak)
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Residing in Metro Manila and willing to work onsite in Mandaluyong
Total Package: PHP 127,500 – 129,550
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Basic: PHP 23,500 – 25,500
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Allowances: PHP 4,050
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Premium Pay: PHP 100,000
Assessments:
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Typing: 35 WPM / 90% accuracy
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SVAR: 59 B2
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WriteX: 65 B2
Please answer the following:
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Years of relevant experience:
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Educational attainment:
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Visa type (if native):
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Japanese level:
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English level:
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Salary expectation:
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Last drawn salary:
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Notice period:
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Availability for onsite work:
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Current location:
Role
Email Support Specialist
Timings
Day Shift (Permanent)
Industry
Media / Dotcom / Entertainment
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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