MIS Executive – Call Center
Gratitude IncMIS Executive – Call Center
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Overview
We are looking for analytical and detail-oriented professionals to join our BPO operations as a Business Intelligence Analyst / Reporting Analyst. The role focuses on analyzing business data, generating reports, and providing actionable insights to support operational and strategic decision-making.
Key Responsibilities
Develop and maintain reports and dashboards
Analyze business performance metrics and trends
Provide data-driven insights to stakeholders
Ensure accuracy and integrity of reports and data
Support operational improvements through analytics
Qualifications
At least 1–2 years of reporting or analytics experience in a BPO setting
Advanced MS Excel skills
Knowledge of SQL or BI tools is an advantage
Strong analytical and problem-solving skills
Good communication and data visualization skills
Pre-Screening Information
Educational Attainment
BPO Reporting/Analytics Experience
SQL / BI Tools Knowledge
Last Drawn Salary
Expected Salary
Role
MIS Analyst
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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