Monitoring, Observability & Event Management Architect

Gratitude Inc

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1 week ago

Monitoring, Observability & Event Management Architect

5-10 Year(s)

₱ 100 - ₱ 108K p.m

Manila (Eastwood quezon city, Cubao Quezon City)

Job Description

Key Skills

Azure Devops azure, College Graduate Hands-on experience with ServiceNow or similar ticketing tools. Azure fundamentals API Integration

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Hiring: Monitoring, Observability & Event Management Architect

Location: Quezon City (Hybrid)
Shift: Night Shift
Salary: PHP 100,000–108,000
Start Date: ASAP

Are you an experienced Monitoring & Observability Architect with expertise in ServiceNow ITOM, Azure Monitor, AIOps, and DevOps? Join our team to design and deliver enterprise-scale monitoring, observability, and event management solutions that drive reliability, automation, and operational excellence.

Key Responsibilities

Design and implement enterprise Monitoring, Observability, and Event Management solutions.
Architect and integrate ServiceNow ITOM Event Management and AIOps.
Develop monitoring solutions across Azure, SaaS, PaaS, and IaaS environments.
Collaborate with engineering teams to implement scalable monitoring and automation strategies.
Drive observability standards, automation, and continuous improvement.
Support technologies including Azure Monitor, Grafana, AppDynamics, ThousandEyes, Prometheus, and related platforms.

Qualifications

Bachelor's degree in IT, Computer Science, Engineering, or a related field.
5+ years of experience in IT Monitoring, Observability, SRE, or related technical roles.
3+ years in an IT Architecture role with strong expertise in Application Performance Management (APM).
Hands-on experience with ServiceNow ITOM, Event Management, and AIOps implementation.
Strong knowledge of Azure Monitor, Azure Log Analytics, KQL, Telemetry, Automation, Ansible, and PowerShell.
Experience with DevOps, API integrations, and scripting using Python, PowerShell, JavaScript, C#, or SQL.
Solid understanding of network fundamentals, ITSM, and enterprise monitoring best practices.

Preferred Skills

Pre-Screening Questions

Years of experience in IT Monitoring or related roles?
Years of experience as an IT Architect focused on Monitoring/APM?
Current/last salary?
Expected salary?
Are you willing to work Hybrid in Quezon City on a Night Shift?
How soon can you start?

Apply now if you're passionate about building resilient, enterprise-grade monitoring and observability platforms using the latest Azure, ServiceNow ITOM, AIOps, and DevOps technologies.

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

IT-Software / Software Services

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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