Multilingual-Cantonese Customer Support / Collections Associate URGENTLY HIRING

Gratitude Inc

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4 hours ago

Multilingual-Cantonese Customer Support / Collections Associate URGENTLY HIRING

1-3 Year(s)

Manila - Fairview Quezon City, Quezon Calabarzon

Job Description

Key Skills

Customer Service Cantonese collections experience Cantonese Speaker

2 candidate(s) have already applied for this Job. Apply now

Are you a fluent Cantonese speaker looking for an exciting career opportunity with a global organization? Join a fast-growing, multicultural team where your language skills are highly valued and rewarded. Whether you have collections experience or are looking to grow your career in customer support, we welcome your application.

What You'll Do

Provide professional customer support in Cantonese through phone, email, and other communication channels.
Handle customer inquiries, resolve concerns, and deliver a positive customer experience.
Accurately update customer records and maintain information in company systems.
Support collections and Order-to-Cash (O2C) processes when required.
Work closely with internal teams to ensure timely issue resolution.
Meet service quality, productivity, and performance targets.

What We're Looking For

Native or fluent Cantonese language proficiency with excellent spoken and written communication skills.
Ability to communicate naturally and confidently in a professional environment.
Strong understanding of complex conversations, including implied meanings.
Good working knowledge of English, as training and internal systems are conducted in English.
Customer-focused with strong problem-solving and interpersonal skills.
Willing to work in Quezon City or relocate if currently based elsewhere.

Preferred Qualifications (Not Required)

Previous experience in Collections, Accounts Receivable, or Customer Service.
Familiarity with the Order-to-Cash (O2C) process.

Why Join Us?

Highly competitive monthly salary
Work in a diverse, international environment
Comprehensive training and continuous development
Excellent career growth opportunities
Supportive and collaborative workplace culture

Ready to Apply?

Immediate Hiring

Take the next step in your career and put your Cantonese language skills to work with a global team.

Apply Now

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.