Multilingual Service Desk Analyst Estonian Finnish
Gratitude IncMultilingual Service Desk Analyst Estonian Finnish
Job Description
Key Skills
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Job Title: Multilingual Service Desk Analyst (Estonian)
Category: Service Desk / End User Services
Main location: Philippines, Metropolitan Manila, Taguig (Onsite)
Salary: PHP 80,000 - 85,000
Work shift: Shifting schedule
Employment Type: Full Time
No. of openings: 1 each
• Kindly endorse native speakers or non-native with C1 level proficiency.
• The process will be a language, technical, and final interview.
• Candidates with an active working visa, Temporary Resident Visa or Permanent Resident Visa who are currently in the Philippines are welcome to apply
• We are looking for candidates who will be open to working onsite in Taguig
Qualifications:
• With or Without Service Desk Experience.
• With IT support/Technical experience.
• Should have an , active working visa, Temporary Resident Visa or Permanent Resident Visa
• Can speak, read, and write in Estonian.Finnish
• Willing to work onsite.
• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field
Position Description:
We are seeking a dedicated and enthusiastic Estonian-speaking L1 Customer Support Agent to join our growing team.
The L1 Customer Support Agent will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and chat.
The ideal candidate will have a passion for helping customers, strong communication skills, and a basic understanding of technical troubleshooting.
Fluent in Estonian & English Finnish and English
Windows
M365
Skills:
Customer Service & Support
Data Analysis
Microsoft UAM
Estonian
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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