Gratitude Inc banner
Gratitude Inc logo

Now Hiring: Spanish Bilingual Customer Service Representative

Gratitude Inc
649 Views
18 hours ago

Now Hiring: Spanish Bilingual Customer Service Representative

1-3 Year(s)
Manila (Pasay City)
Manila (Pasay City)

Job Description

Key Skills

spanish Speaking spanish reading spanish language Spanish Speaker Filipino Citizen Spanish Bilingual Spanish CSR Fluent in Spanish both spoken and written • 3 years exp as a Spanish Bilingual Supervisor in the BPO industry Minimum of 2 years in College CSR background Atleast 1 year BPO Experience

93 candidate(s) have already applied for this Job. Apply now


We are seeking a Spanish Bilingual Customer Service Representative to provide exceptional customer support for global clients. The ideal candidate is a non-native Spanish speaker with at least 1 year of BPO Customer Service experience, excellent communication skills in Spanish and English, and a willingness to work onsite in Taguig on a shifting schedule.

Responsibilities

  • Provide customer support in both Spanish and English through phone, email, or chat channels.

  • Resolve customer inquiries efficiently while delivering excellent customer service.

  • Accurately document customer interactions and maintain account records.

  • Meet productivity, quality, and customer satisfaction targets.

  • Collaborate with internal teams to resolve customer concerns promptly.

  • Adhere to company policies, processes, and service standards.

Work Schedule

  • Shift: Shifting Schedule

  • Work Set-up: Full Onsite – Taguig

  • Start Date: ASAP

Eligibility Requirements:

  • At least 1 year of BPO experience with a Customer Service (CSR) background.

  • Minimum of 2 years in college with no back subjects.

  • Excellent verbal and written communication skills in Spanish and English.

  • Willing to work onsite in Taguig on a shifting schedule.

If you have strong Spanish-English bilingual communication skills, Customer Service, and BPO experience, we'd love to hear from you.

Apply today by submitting your updated CV. Shortlisted candidates will be contacted for the next steps in the recruitment process.



Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Rabiat Abdullahi

Recruiter - Gratitude Inc

NA, nigeria

4+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Financial Associate

Gratitude Inc

1 - 2 Year(s)

Financial Managment Finance Analysis financial,

₱ 20 - ₱ 27K p.m

Manila, Philippines

0 - 1 Year(s)

General customer service Customer service skills Excellent Communication, Customer Service and Empathy Skills

Confidential

Manila, Philippines

Company logo

PHRN Medical Coders

Gratitude Inc

2 - 4 Year(s)

medical coding

Confidential

Manila, Philippines

1 - 22 Year(s)

Technical Support chat spanish language

₱ 95 - ₱ 100K p.m

Manila, Philippines

1 - 2 Year(s)

Customer Service good communication skills

₱ 20 - ₱ 25K p.m

Manila, Philippines

10 - 15 Year(s)

Agile SAP ECC SAP Sales & Distribution

₱ 125 - ₱ 127.3K p.m

Manila, Philippines

2 - 4 Year(s)

Expert proficiency in Security Penetration Testing Operations. vulnerability assessment methodologies and penetration testing frameworks. security tools and technologies used for identifying and exploiting system weaknesses.

₱ 75 - ₱ 150K p.m

Manila, Philippines

Company logo

QA Lead with TOSCA

Gratitude Inc

5 - 10 Year(s)

Finance Lead Supply Chain

Confidential

Manila, Philippines

2 - 3 Year(s)

C# JavaScript Microsoft dynamics 365 CRM

₱ 110 - ₱ 116K p.m

Manila, Philippines

1 - 18 Year(s)

Payroll skills good communication skills Healthcare account

₱ 18 - ₱ 34K p.m

Manila, Philippines