Operation Manager (Travel Account)
Gratitude IncOperation Manager (Travel Account)
Job Description
Key Skills
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Job title: Operations Manager (Travel account)
Reports to: SAVP – Operations
Work setup: Onsite, MOA, Pasay Manila
Work shift: Shifting schedule, most of the time is a graveyard shift
Salary: 70k – 90k Package
Target start date: ASAP
Qualifications:
Extensive management/leadership experience and capability in the Travel industry
College Graduate
Skills:
Good understanding of the BPO industry from a cross-functional perspective, especially operations and migrations.
Good understanding of technology tools/applications is required.
Great working knowledge of MS Office applications: ability to
Extensive understanding of the Business Travel industry and its components
Strong people management and leadership skills
Capability to communicate with large teams - the role requires articulating out responses in a manner that makes the overall proposal compelling.
Good networking capability and Client facing skills
Ability to multitask and handle high-pressure situations
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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