Operations Lead
Gratitude IncOperations Lead
Job Description
Key Skills
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Hiring: Operations Lead (TSYS)
Onsite – Eton Centris, Quezon Avenue, Quezon City
Shift: Rotating/Shifting Schedule
Start Date: ASAP
We're looking for an experienced Operations Lead with strong production support and TSYS expertise.
Requirements:
College graduate
10+ years of relevant experience
Strong knowledge of TSYS platforms
Experience in production support
Root Cause Analysis (RCA) & SQL
ISO 8583
Unix/Linux
Database Management
Splunk, AppDynamics, or Dynatrace
Strong leadership and incident management skills
Stable employment history (not a job hopper)
Must not be a current or former Wipro employee
If you're interested, send your updated CV to ezikemaryfaustinachikaebere@gmail.com with the subject:
Operations Lead – TSYS
Kindly provide answers to the following Pre-screening questions:
Pre-screening Notes:
• Highest Educational Attainment?
• Relevant years of experience?
• Do you have knowledge in Root Cause Analysis & SQL?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Onsite in Quezon City with a Shifting schedules?
• When are you available to start once hired?
Know someone who'd be a great fit? Tag them or share this opportunity with your network.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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