Operations supervisor
Gratitude IncOperations supervisor
Job Description
Key Skills
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Job Title: Operations Supervisor
Account: German appliance brands.
Work location/Set up: Onsite/ TP Silver City
Shift Schedule: GY
HC : 16
Former employee of Teleperformance – not eligible for rehire, either direct or through a third party
Role Qualifications:
Minimum of 2 years of supervisory experience in a BPO environment
Can start immediately
Willing to work onsite at TP Silver City
Open to supporting the US, Canada, Australia, or UK markets, with schedules aligned to the assigned region
Pre-Screening Notes:
What is your Educational Attainment:
How many Years of Supervisor Experience in BPO do you have?
What is your Last Drawn Salary:
What is your Expected Salary:
Role
Any Other
Timings
Night Shift (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
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- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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