Operations Supervisor| Insurance
Gratitude IncOperations Supervisor| Insurance
Job Description
Key Skills
339 candidate(s) have already applied for this Job. Apply now
Job Title: Operations Supervisor
Account: Property & Casualty Insurance
Salary: 40-42K
Work location: On-site at Alabang
Shift Schedule: GY
HC: 4
SD: 13-Feb
***Former employee of Teleperformance – not eligible for rehire, either direct or through a third party***
Qualifications:
•Bachelor’s degree required; equivalent work experience accepted (undergrad, associate, or 2 years of experience not acceptable).
•1–2 years of pure insurance experience in Property & Casualty -Life & Annuities, including billing, account management, or policy servicing
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership or supervisory role. (If not, do not upload the candidate.)
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•BPO experience required; candidates without it should not be uploaded.
Role
Operations Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR insurance Account -WNS Alabang site
Gratitude Inc1 - 22 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines
Now Hiring | Insurance Account | Experienced Voice CSR
Gratitude Inc1 - 3 Year(s)
₱ 23 - ₱ 25K p.m
Manila, Philippines
Senior CIS Functional Support Analyst
Gratitude Inc4 - 7 Year(s)
Confidential
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc0 - 1 Year(s)
₱ 26 - ₱ 30K p.m
Manila, Philippines
Customer Care Specialist (Healthcare)
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Wealth & Banking Service Quality Senior Analyst
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
Supervisor | Helpdesk Customer Support
Gratitude Inc2 - 4 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
Multilingual Language - Cantonese
Gratitude Inc0 - 1 Year(s)
₱ 52.21 - ₱ 87.15K p.m
Manila, Philippines
CSR:BFSI /Trust and safety Account (SQL) TP Vertis N
Gratitude Inc1 - 8 Year(s)
₱ 20 - ₱ 60K p.m
Manila, Philippines
1 - 2 Year(s)
₱ 45 - ₱ 620K p.m
Manila, Philippines