PHRN - Grievance & Case Appeals
Gratitude IncPHRN - Grievance & Case Appeals
Job Description
Key Skills
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Job title: PHRN - Grievance & Case Appeals
Work setup: Training is full onsite; once in production, 2x a week onsite (Hybrid)
Work location: Taguig
Work shift: Night shift
Salary: 47K Max including license allowance
Target start date: October 13, 2026
Headcount: 7
QUALIFICATIONS:
• PHRN with active license
• Active Registered Nurse
• Must have at least 1 year of grievance & case appeals experience
• Back-office (non-voice)
• Willing to work on night shift schedule and attend training onsite; once in production, 2x a week onsite.
• Job hoppers who change jobs frequently in less than a year should be rejected.
Interested and qualified candidates should send their CV to esther.igweonu@gratitudeindia.com
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
Any Other
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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