QA Manager
Gratitude IncQA Manager
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Account: Travel
Type of Support: Voice
Work set up: 100% Onsite at Central Bloc -18th floor, Central Bloc, Cebu IT Park
Work shift: Shifting
Salary: up to 68K (Still negotiable)
Start date: ASAP
Qualifications:
• 3-4 years experience as a QA Manager in a telco or travel voice account is required.
• QA Manager experience should be in BPO. No BPO experience as QA Manager will be rejected
• Experience should either be in a telco or travel voice
• 2nd year completed/College Graduate
• Has understanding of quality methodologies (Lean six sigma, Kaizen, etc)
• Direct client management experience
• No to retail or healthcare LOB experience
• Open for local or Filipino applicants only and must be amenable to work onsite in Cebu City
• No job hopper
Role
Quality Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Urgent Hiring with or without Experience Needed
Gratitude Inc0 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer Service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Cebu Central Visayas, Philippines
Urgent Hiring with or without Experience Needed
Gratitude Inc2 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Process Excellence Lead
Gratitude Inc5 - 30 Year(s)
65 - 70 Thousand p.m
Cebu Central Visayas, Philippines
Customer service specialist
Gratitude Inc0 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer service
Gratitude Inc1 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
CSR Agents Required
Gratitude Inc0 - 1 Year(s)
15 - 25 Thousand p.m
Cebu Central Visayas, Philippines
Join Our High Priority Banking Account – Apply Today!
Gratitude Inc0 - 2 Year(s)
10 - 30 Thousand p.m
Cebu Central Visayas, Philippines
Work Force Manager - BPO
Gratitude Inc5 - 7 Year(s)
60 - 70 Thousand p.m
Cebu Central Visayas, Philippines
Communications Process Trainer
Gratitude Inc1 - 3 Year(s)
30 - 40 Thousand p.m
Cebu Central Visayas, Philippines