Quality Assurance Analyst

Gratitude Inc

1001 Views

2 months ago

Quality Assurance Analyst

1-2 Year(s)

30 - 40 Thousand p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Communication Skills

2 candidate(s) have already applied for this Job. Apply now

Qualifications:

Bachelor’s degree preferred; equivalent work experience accepted

1–2 years of pure insurance experience (billing, account management, or policy servicing)

Minimum of 2–3 years of contact center experience, with at least 1 year in QA or auditing

Strong knowledge of insurance billing processes and ECC account management

Excellent analytical, communication, and documentation skills

Proficient in MS Office, QA tools, and CRM/contact center systems

Detail-oriented, with the ability to identify trends and recommend solutions

Must have prior BPO experience

Role

Quality Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Benjamin Etuweire

Recruiter - Gratitude Inc

NA, nigeria

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